# Privacy Policy **Effective Date:** June 2, 2026 **Company:** Beivors Bilişim Yazılım Teknolojileri San. Tic. Ltd. Şti. **App Name:** Luvlog - Chats Analyzer **Website:** beivorstech.com --- ## 1. Overview This Privacy Policy explains how **Beivors Bilişim Yazılım Teknolojileri San. Tic. Ltd. Şti.** ("we", "our", "us") handles your information when you use our mobile application **"Luvlog - Chats Analyzer"** ("the App"). The App helps you create personalized summaries by analyzing your exported chat files directly on your device. We value your privacy and design all features around **privacy by design** principles. Your data stays with you. By downloading or using this app, you agree to the practices described in this Privacy Policy. --- ## 2. Information We Collect To provide core functionality and improve user experience, we may collect the following categories of information: ### 2.1 Information You Provide - Email address or username (for registration or contact purposes) - Feedback, support requests, or other information you submit - Optional profile information ### 2.2 Automatically Collected Information - Device information (device model, operating system version, unique device identifier) - Usage data (feature usage frequency, crash logs, page viewing time) - IP address and location information (when relevant features are enabled) - App version and installation source **Important Note:** We do not collect personal sensitive information beyond what is necessary to provide service functionality. --- ## 3. Chat Data Processing ### 3.1 Local Processing Only - The App does **not collect**, **store**, **transmit**, or **share** your chat data - All analysis takes place **entirely on your device** - We have **no access** to your chat content, contact names, or personal files - You manually import chat exports, and they are processed locally - You may delete them at any time from within the App ### 3.2 No Cloud Storage or AI Tools - We do **not use any AI tools, cloud storage, or remote databases** to process your chat data - No portion of your chat data is ever uploaded or transmitted to external servers --- ## 4. How We Use Information We use the collected information for the following purposes: - Providing and maintaining core application functions - Analyzing and improving application performance and user experience - Responding to user feedback and support requests - Sending necessary notifications such as version updates or security alerts - Complying with legal obligations or platform policies (such as App Store review requirements) - Fraud prevention and security enhancement --- ## 5. Third-Party Services To improve functionality and provide a sustainable experience, the App uses the following trusted third-party services: ### 5.1 Firebase (Google LLC) Used for: - App performance monitoring - Crash reporting - Anonymous usage analytics **Data Collected by Firebase:** - Device type, OS version - App version, usage patterns - Anonymous performance metrics ### 5.2 Apple App Store Used for: - App distribution - In-app purchase processing - Refund processing (when applicable) **Important:** These services **do not access or process** your chat data or personal content. --- ## 6. In-App Purchases and Subscriptions ### 6.1 Payment Processing - All payments are processed securely through **Apple's in-app purchase system** - We do **not access or store** any billing or financial information - Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period ### 6.2 Refund Policy According to the App Store's refund policy: - Our servers receive notifications from Apple when a user initiates a refund request - We provide Apple with subscription consumption data (contains no personal information) - This data is used solely for refund decision purposes ### 6.3 Subscription Management Subscriptions can be managed or canceled through your Apple ID settings: **Settings > Apple ID > Subscriptions** on your device. --- ## 7. Data Sharing We may share your information in the following situations: - **Service Providers:** Working with trusted service providers to implement specific functions - **Legal Requirements:** As required by law, such as to comply with a subpoena or similar legal process - **Business Transfers:** In connection with business restructuring, merger, or asset transfer (advance notification will be provided) - **Safety and Security:** When we believe disclosure is necessary to protect rights, investigate fraud, or respond to government requests **Important:** We do **not sell or disclose** your personal information for marketing or advertising purposes. --- ## 8. Data Storage and Security ### 8.1 Security Measures We are committed to keeping your data secure by: - Using industry-standard encryption protocols - Implementing reasonable technical and administrative safeguards - Conducting regular security audits - Preventing unauthorized access, disclosure, or misuse ### 8.2 Data Retention - User-provided data is retained for as long as you use the Application - Upon account deletion request, your data will be deleted within a reasonable timeframe - Records required for legal compliance may be retained for the legally required period **Note:** However, no data transmitted over the Internet can guarantee 100% security, so you should also protect your account information. --- ## 9. Your Rights ### 9.1 Under Applicable Data Protection Laws You may have the following rights: - **Access:** Know what data we collect about you - **Rectification:** Request correction of inaccurate personal information - **Deletion:** Request deletion of your personal information - **Object to Processing:** Object to certain processing activities - **Data Portability:** Transfer your data to another service - **Withdraw Consent:** Revoke previously granted consent (if applicable) ### 9.2 Exercising Your Rights You may exercise these rights through: - In-app settings menu - Contacting us at **info@beivorstech.com** --- ## 10. Children's Privacy - Our application is **not intended for children under the age of 13** - We do not knowingly collect personal information from children under 13 - If you believe your child has provided us with personal information, please contact us immediately and we will delete the relevant data promptly --- ## 11. Not Affiliated with WhatsApp This App is **not affiliated with**, **endorsed by**, or **sponsored by** WhatsApp LLC or its parent company Meta. "WhatsApp" is mentioned only to help users understand how to export their own messages for analysis. --- ## 12. Third-Party Links This application may contain links to other websites or services. Please note that third parties' privacy policies may differ from ours, and we recommend reviewing their policy content. We assume no responsibility for third-party websites or services. --- ## 13. International Data Transfers Your data may be transferred internationally with appropriate safeguards and in accordance with this privacy policy. All transferred data is provided with appropriate legal guarantees. --- ## 14. Policy Changes We may update this Privacy Policy from time to time. In case of significant changes: - We will notify you within the app - We may send email notifications - The updated policy will take effect immediately after publication We recommend checking our policy regularly for updates. --- ## 15. Contact Information If you have any questions or requests about this Privacy Policy, please contact us: **📧 Email:** info@beivorstech.com **🏢 Company:** Beivors Bilişim Yazılım Teknolojileri San. Tic. Ltd. Şti. **🌐 Website:** beivorstech.com --- ## 16. Legal Compliance This policy has been prepared in accordance with the following legal regulations: - General Data Protection Regulation (GDPR) - California Consumer Privacy Act (CCPA) - Children's Online Privacy Protection Act (COPPA) - Turkish Personal Data Protection Law (KVKK) --- ## 17. Your Consent By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us. --- ## 18. Data Deletion All user data remains on your device. You can: - Delete imported chat files manually at any time - Use the in-app **"Delete My Data"** feature to wipe your analysis history - Uninstall the app to permanently remove all associated data --- This privacy policy is effective as of **June 2, 2026**. *Last updated: June 2, 2026*